Event Registration & Ticket Refund & Cancellation Policy
1. General Policy
At Dreamcast Digital Works Pvt Ltd, we strive to offer clear and transparent policies to our customers. This Cancellation Policy outlines the terms under which cancellations and refunds are handled for event registrations and tickets.
2. No Refunds Policy
Please note that all event registrations and ticket purchases are non-refundable. Once you have successfully registered or purchased a ticket for an event, we are unable to provide a refund if you choose to cancel. This policy applies to all events hosted or managed by Dreamcast Digital Works Pvt Ltd.
3. No Cancellations Allowed
Once a registration or ticket purchase is completed, cancellations by the attendee are not permitted. All sales are considered final, and the attendee is committed to attending the event as per the details provided at the time of purchase.
4. Non-Transferable Registrations
Unless explicitly mentioned, registrations and tickets are non-transferable. This means that once a ticket is purchased or a registration is completed, it cannot be transferred to another individual or event.
5. Special Event Exceptions
Some events may have specific cancellation terms. If an event offers a cancellation option, such details will be clearly mentioned on the specific event’s registration or ticketing page. Any cancellation requests for such events must adhere strictly to the terms outlined on that page.
Digital Goods are not eligible for any refunds.
In such cases of explicitly stated refunds, our mode of the credit will be original payment mode and payment will be processed within 7-10 days.
6. Failure to Attend
Failure to attend the event for any reason, including but not limited to personal reasons, travel delays, illness, or weather conditions, does not entitle the registered participant to a refund, credit, or the ability to cancel the registration.
7. Impact of Event Postponements
If an event is postponed by [Your Company/Event Name], your registration or ticket will automatically be valid for the rescheduled date. If you are unable to attend the rescheduled event, full refunds will be issued to all registered participants, unless otherwise stated, or will be determined based on the terms stated on the event page.
8. How to Request a Cancellation (If Applicable)
For events where cancellations are permitted, the following conditions apply:
- Cancellation Request Deadline :
- Cancellation requests must be submitted within 30 days of the original registration date.
- No cancellation requests will be accepted if the request is made within 45 days of the event date, This ensures that cancellations are not made too close to the event, which could impact event logistics.
- Process : To cancel, you must contact our support team via email at [email protected] and include your registration details.
- Cancellation Fees : A cancellation fee may apply, depending on the terms outlined on the event page.
9. Contact Information
If you have any questions or concerns regarding this Cancellation Policy, please do not hesitate to contact us at: [email protected]
10. Modification of Policy
Dreamcast Digital Works Pvt Ltd reserves the right to modify this Cancellation Policy at any time without prior notice. Any changes to the policy will be posted on our website and will be effective immediately upon posting.
Acknowledgment
By registering for or purchasing a ticket to any of our events, you acknowledge that you have read, understood, and agreed to this Cancellation Policy.